Training Objective:
• To transform Supervisor’s Mind-set to be proactive and independent at work
• Learn and understand supervisory management competencies to enhance performance to achieve their Key Performance Areas
• Understand the different styles of leadership and how to use them for effective outcomes.
• Acquire people management skills and become an effective communicator and inspire the employees to take on the new challenges
• Learn Quality Management to solve problems and make decisions as a Team
• Plan the work and work the plan to meet deadlines and achieve targets by effective time management
• Apply positive discipline at work and learn counseling techniques
• Recognize workplace hazards and develops take preventive safety measures
Module Overview:
Supervisory Management Competencies
• Challenges faced by today’s Supervisors
• Supervisor’s Roles & Responsibilities
• Supervisory Key Result Areas
• New Supervisory Management Competencies
• Supervisor Profiling
Leadership, Motivation & Communication Skills
• Essential Components of Leadership
• Leadership Styles
• Motivation at work
• 8 Communication Principles
• Levels of Communication at Work
Productivity & Quality Management
• PQCDSM – Input -Process-Output
• Quality Management Principles
• Kaizen- Continuous Improvement
• Eliminate Muda
• The Problem Solving Loop
• Group Exercises & Presentation
Effective Time Management
• Planning & Organizing
• First Things First
• Deliver on Time
• Avoiding the Time Traps
• The Time Quadrant Application
Employee Relations
• Positive Discipline
• Disciplinary Procedures
• Grievance Handling
• Counseling
• Role Play
Occupational Safety & Health
• Supervisor’s Responsibility towards Safety
• Hazards and Risk at Workplace
• Hierarchy of Safety Control Measures
• PPE- Personal Protective Equipment
• Good Housekeeping
Training Methodology:
Immersive – (Group Discussions, Games, Case Studies)
Perceptive – (Film-based sessions, group activities)
Concerted – (Participants will be involved in 60:40 ratio)