- December 13, 2018
- Posted by: greendot
- Category: Lean
We all know, how much six sigma and lean is important, today, we are here to talk about the power of Six Sigma and Lean in almost every industry, from service industries to software development; mass production to mass customization; and multi-national companies to small and medium enterprises or in SMEs, too.
The secrets that Six Sigma and Lean hold are broad and far-reaching. They impact companies in three broad areas, which are listed below, which connect the customer values with a company’s strategy and link them with process-based flows and with trained and motivated employees.
- Focus on what Customer Wants
As you offer Better Products, your customer will Be Delighted. Six Sigma and Lean emphasize the importance of understanding the customer and what the customer sees as value. Designing a product or service which meets or exceeds the customer expectations requires the first step of defining what the customer expects from you, what features differentiate your product, and what will delight the customer. As you focus on customer value, creates better products, improved market share, and loyal customers. Understanding these expectations gives us a starting point to reduce waste, in other words, anything that does not contribute to customer value.
- Focus on Company Strategic Goals
A process is a sequence of steps with clearly defined inputs, which consumes resources and time, and produces a defined output. A process view can be taken at every level of a company, to any level of detail. Defined process flows allow a clear measurement of the process performance, and, with this information, the management can prioritize efforts to achieve their strategic goals and to focus and track internal efforts towards these goals. The process mindset challenges process cycle times and can be extended into the supplier base to reach up the supply chain to achieve higher performance.
- Encouragement and Motivation
By doing encouragement and motivation, increase productivity and quality. Involvement of employees is one of the keys to the success of Lean, the understanding that the process flow cannot be understood from a distant office but must be walked, examined with the involvement of those people who perform the process on daily basis and whose ideas for improvement can have a significant impact. Bringing this level of active involvement and responsibility to everyone in the company and having clear performance measures, results in company-wide motivation and increased productivity, where all team members’ chasing towards a common goal and have a chance to learn and develop.
To make an Effective transformation to adopt Six Sigma and Lean requires emphatic commitment from top management, expert guidance from trained Lean Six Sigma Masters, and project initiation and execution from a trained team of Six Sigma who may have various belts in this field.
So, that’s it..! Hope you like this article! And let the six sigma and lean be the secret for your success. And keep motivating us by your valuable feedback..!