Technical Training Program for
NEGOTIATION SKILLS
- Participatory (Group Discussions, Games, Case Studies)
- Experiential (Film-based sessions, group activities)
- Cognitive (sessions using Psychology, Philosophy, Neuroscience & Popular Culture)
- Sales marketing team of any organization
- 1 Day
Negotiation Skills Training Content
Negotiation—Definition and Goals
- What Is Negotiation?
- Negotiation Failure and Success Factors
- What to Expect
- Negotiation Types and Approaches
- Attitudes, Influence, and Power
- Readiness and Timing
Negotiation Planning Overview and Scenarios
- The Negotiation Planning Model
- Where to Focus
- Pre-Negotiation Planning Phases
- Key Decision Areas
- Factors that Influence Negotiation Planning
- Negotiation Scenarios—Teams, Telephone, and Face-to-Face
The Art of Communication & Personality Awareness—in a Negotiation Context
- Written and Oral Communication
- Opening, Closing, and Questioning
- The Art of Listening
- Nonverbal Communication
- The Impact of Emotional Factors
- Personal Styles
Strategy—Based on Supplier Costs and Relationships
- Know Your Supplier
- Price and Cost Considerations
- Types of Bargaining
- Partnering and Collaborating
- Preliminary Strategy and Planning
Administrative Guidelines, Negotiation Techniques and Tactics
- Preparing the Meeting Place and the Team
- Agenda Tips and Techniques
- Caucuses, Concessions, Control, & Conduct
- Tactics and Counter-Tactics
- International Negotiations
- Negotiation Process Flow Checklist
- Selected Bibliography and Recommended Reading
- at is Leadership?
Setting Objectives and Assessing Strengths
- The Importance of Setting Objectives
- Good and Bad Times to Negotiate
- Comparing Strengths—Yours and the Other Side’s
- Establishing Credibility and Targets
Negotiation Skills Training Objective
The objective of the course to learn the cost and pricing knowledge and skills essential for making sound negotiation decisions. Building on the basic skills learned in Level I contracting courses and on-the-job experiences, Cost Analysis and negotiation techniques introduce the techniques needed to analyze cost proposals to establish pre-negotiation objectives for the various elements of cost contained in the proposals. Using an integrated case study, participants will demonstrate their ability to calculate a cost objective and a price/cost objective and determine their pre-negotiation position based on their calculations.