six sigma certification

Six Sigma certification is a confirmation of an individual’s capabilities with respect to specific competencies. Just like any other quality certification, however, it does not indicate that an individual is capable of unlimited process improvement – just that they have completed the necessary requirements from the company granting the certification.

               

OVERVIEW OF SIX SIGMA AND THE ORGANIZATION

“A. Six Sigma and organizational goals

–  Value of Six Sigma

– Organizational goals and six sigma projects

– Organizational drivers and metrics

  1. Lean Principles in the organization

– Lean Concept

– Value-streaming mapping

  1. Overview of DFSS

– Value of Six Sigma

– Organizational goals and six sigma projects

– Organizational drivers and metrics

DEFINE PHASE

  1. Project Identification

– Project Selection

– Process elements

– Benchmarking

– Process inputs and outputs

– Owners and stakeholders

  1. Voice of the customer (VOC)

– Customer Identification

– Customer data

– Customer requirements

  1. Project Management Basics

– Project Charter

– Project Scope

– Project Metrics

– Project Planning tools

– Project documentation

– Project risk analysis

– Overview of Change Management

– Project Closure

  1. Process Performance
  2. Team Stages and Dynamics

MEASURE PHASE

  1. Statistical distributions
  2. Collecting and summarizing data

– Type of data and measurement scales

– Sampling and data collection methods

– Descriptive statistics

– Graphical methods

  1. Measurement systems analysis (MSA)
  2. Process and Performance Capability

– Process performance vs. process specifications

– Process capability studies

– Process capability (Cp, Cpk) and Process performance (Pp, Ppk) indices

– Short-term vs. long-term capability and sigma shift

ANALYZE PHASE

  1. Exploratory data Analysis

– Multi-vari studies

– Correlation and liner regression

Benefits of Six Sigma for an Organization:

The proper application of Six Sigma methodology can affect many different aspects of a business, from improvements of goods and services to employees investing more into the final product. Here are some benefits of using Six Sigma to improve a business operation.

  • Customer Satisfaction. With Six Sigma methodologies in use, a business will implement improved processes and better quality control, both of which should result in a better product. That, in turn, will lead to more satisfied customers.
  • Customer loyalty. Satisfied customers are customers who will stay loyal to a brand and return to make future purchases – as long as the product remains consistent in its quality.
  • Improve bottom line. Happy customers mean good word-of-mouth and also customers returning for more, all of which translates into a better revenue stream.  If publicly held, this can also mean a rise in share prices.
  • Employee satisfaction. One of the side benefits of Six Sigma is how it can rally employees to a common cause. Unlike companies where management often flounders, Six Sigma offers leaders a chance to clarify and streamline the message. Also, improved results can create a sense of camaraderie that leads to even more good results going forward. Nothing succeeds like success.
  • Better partnerships. Whenever a company does well, other companies associated with it can see improvements, as well. This can lead to long-term partnerships as well as having other companies adopt similar Six Sigma strategies for their companies.